// General Tech Support – Overview
var gts_overview = 'At <strong>en-terpret.co</strong> we specialize in effective IT infrastructure management.  True IT management is not waiting for problems to occur and then rushing to fix them.  True IT management is planning for and managing short and long term system needs to proactively avoid as many problems and pitfalls as possible.  However, when unexpected problems do occur we want to be your front line of defense on the IT frontier.<br><br> We also work closely with our clients in the development, routine care and maintenance of technology infrastructure, and encourage strategic planning to meet future technology needs.  We specialize in the creation of technology budgets, equipment replacement schedules and plans for the incorporation of new technologies.';

var gts_hover = '<strong>en-terpret.co</strong> specializes in proactively planning for and managing your short and long term system needs.';

var gts_detail = '';

var gts_technical = '';

var gts_title = 'General Tech Support';

var gts_width = 300;



// Technology Solutions
var ts_overview = '<strong>en-terpret.co</strong> understands and recognizes the unique nature of your business.  Therefore, we work to design a comprehensive infrastructure package that caters to your organization\'s specific needs based on any combination of the following services and applications:<ul><li>Hosted Software (systems rented on a monthly basis)</li><li>Workflow Management</li><li>Accounting Systems</li><li>Remote Access Implementation</li><li>Expanded Wireless (including handheld) Data Access</li></ul>';

var ts_hover = '<strong>en-terpret.co</strong> offers a variety of tools to design, implement and manage the technology infrastructure that best fits your organization.';

var ts_detail = '';

var ts_technical = '';

var ts_title = 'Technology Solutions';



// IT Consulting
var itc_overview = 'Following a thorough analysis of your organization\'s technology infrastructure, <br><strong>en-terpret.co</strong> offers a fresh perspective, valuable support and helpful advice.  Whether your needs include a strategic IT audit, gathering competitive intelligence, improving quality, increasing sales or learning the ins and outs of home office systems, <strong>en-terpret.co</strong> has a solution for you.';

var itc_hover = '<strong>en-terpret.co</strong> offers specific advice and solutions tailored to address the performance, efficiency and value of your IT infrastructure applications.';

var itc_detail = '';

var itc_technical = '';

var itc_title = 'IT Consulting';



// Security and Protection
var sp_overview = 'Protecting information and information systems from unauthorized use, disclosure, alteration or destruction is a priority for en-terpret.co.  Through a variety of customized software applications, we work hard to ensure the confidentiality, availability and integrity of your information and information systems.  We offer the following services, customized for your organization\'s specific needs:<ul><li>Information Security</li><li>Internet Security</li><li>Online back up systems</li><li>Laptop Security (if stolen)</li><li>Anti Spam Service and Software</li><li>Anti Virus Service and Software</li><li>Disaster Recovery Planning</li></ul>';

var sp_hover = '<strong>en-terpret.co</strong> understands the strategic nature of your business and offers a number of applications to ensure the security and integrity of your information.';

var sp_detail = '';

var sp_technical = '';

var sp_title = 'Security and Protection';



// E-mail en-cryption
var ee_overview = 'E-mail is one of most insecure means of communication.  <strong><em>E-Mail en-cryption</em></strong> from <strong>en-terpret.co</strong> provides a secure messaging system that minimizes the risk of confidential information being lost, stolen or intercepted by the competition.  <strong><em>E-Mail en-cryption</em></strong> from <strong>en-terpret.co</strong> helps ensure security for your customers, employees and anybody else with whom you communicate by utilizing a hosted e-mail portal that scans all outgoing messages and automatically encrypts sensitive information.Consider these benefits of <strong><em>E-Mail en-cryption</em></strong> from <strong>en-terpret.co:</strong><br><br><ul><li>Helps you meet your legal and ethical responsibilities to protect your confidential communications</li><li>Puts you back in control of your most critical documents</li><li>No more worries about exposing sensitive data through clear-text e-mail</li><li>Security delivered by a trusted and certified third party</li><li>Simple to install, simple to use</li><li>Cost-effective</li></ul> <strong><em>E-Mail en-cryption</em></strong> from <strong>en-terpret.co.</strong> Call us today at (773) 868-4381.';

var ee_hover = 'E-mail is one of most insecure means of communication.  <strong>E-Mail en-cryption</strong> by <strong>en-terpret.co</strong> provides a secure messaging system that minimizes the risk of confidential information being lost, stolen or intercepted by utilizing a hosted e-mail portal that scans all outgoing messages and automatically encrypts sensitive information.';

var ee_detail = '<strong><em>Why is E-Mail en-cryption by <strong><strong>en-terpret.co</strong></strong> and ZixCorp different from other e-mail security systems? </em> </strong><br>This message security solution is advantageous for several key reasons:<ul><li>No additional hardware or software is required.  This is a fully hosted solution with little or no IT overhead at your office.  </li><li>ZixCorp is the premier vendor of secure e-mail options for industries such as healthcare, financial and, legal and others.  ZixCorp is SAS70, SYSTRUST and HIPPA certified.  These certifications assure privacy</li><li><strong><strong>en-terpret.co</strong></strong> is the first link and we\'ll make sure your messaging strategy is implemented effectively and supported continuously through our redundant, secure data center. </li><li>This is a very transparent process for your users.  Users can mark a message \"confidential\" but ZixCorp also \"scans\" every message to determine if it contains confidential information.  Thus, you are not just relying on users to \"do the right thing\"&nbsp;&#8211;&nbsp;or do anything at all! </li><li>ZixCorp also offers a very usable solution for clients to send information to you.  The secure portal can be linked to your website so clients can easily initiate inbound items. </li><li><strong><strong>en-terpret.co</strong></strong> will provide usage data so that can optionally charge clients for usage&nbsp;&#8211;&nbsp;much like passing on FedEx and other costs. </li></ul><strong><em>What does the setup process look like? </em> </strong><br>Your trusted partners at <strong><strong>en-terpret.co</strong></strong> walk you through the setup process from start to finish.  Here are the steps:<ul><li>Your domain and specific server needs a \"Trusted Certificate.\"  This is a registration with a third party (such as Verisign) that issues certificates for many corporations and organizations.  A certificate is your server\'s digital identity card that ensures ZixCorp that the message is really from you.  We\'ll help you with the process of obtaining this certificate. </li><li>You need to set up an e-mail policy that routes all outbound mail to the ZixCorp appliances at <strong><strong>en-terpret.co</strong></strong>\'s data center.  We\'ll help you do that and ensure that it is working correctly.  </li><li>If you choose to have a \"custom\" portal developed, we will help you design it, submit artwork and review the results.  </li><li>You need to alert your clients and customers about this process&nbsp;&#8211;&nbsp;not only that they will now receive messages from you in this new way but also that they have a new mechanism for sending secure messages to you.  We\'ll help you with suggested copy and instructions.  </li></ul><strong><em>How does it work? </em> </strong><br><ul><li>An e-mail user creates an email message in Outlook or Notes as always. </li><li>All outbound messages are securely directed to redundant ZixCorp appliances at <strong><strong>en-terpret.co</strong></strong>.  The connection to <strong><strong>en-terpret.co</strong></strong> is a secure, encrypted TLS link. </li><li>The ZixCorp appliance \"decides\" if it is a \"normal\" message or a secure message.  This is a sophisticated process that looks for likely-confidential data within the message and any attachments. </li><li>If message is \"normal,\" it is sent via normal channels and delivered to client directly. </li><li>If message should be \"confidential\" it is redirected to the ZixCorp Data Center. </li></ul><strong><em>What happens at ZixCorp? </em> </strong><br>Once at ZixCorp\'s data center the message is analyzed and processed accordingly:<ul><li>If ZixCorp \"knows\" the recipient then the message is forwarded to the recipient\'s inbox. ZixCorp \"knows\" over 11 million mail users and domains. This is the simplest scenario for sender and recipient! </li><li>If ZixCorp does not know the recipient, the intended recipient receives an e-mail notice that a message is waiting for them at the \"<strong><strong>en-terpret.co</strong></strong> Portal.\"  The message has a link to original, now-secure message. </li><li>ZixCorp / en-terpet.co logs this message and provides chargeback reports monthly. </li><li>After creating a login and password, the client / customer logs in to the portal and retrieves the message via a secure SSL connection.  This \"portal\" is an <strong><strong>en-terpret.co</strong></strong> \"webmail\" site, but can be branded with your company\'s look. </li><li>The clients / customers can also compose new secure messages intended for your mail users.  These would be received securely in the user\'s normal inbox.</li></ul><strong><em>What do I pay? </em> </strong><br><ul><li>Only $8 per user per month, based on a 2-year contract and using either <strong><strong>en-terpret.co</strong></strong> / JHI\'s or ZixCorp\'s \"unbranded\" portal. </li><li>Optional: $6,000 per year for a \"custom\" portal with your branding. </li><li>An initial, one-time implementation fee of just $1,500.</li></ul><strong><em>Where can I go for more information? </em> </strong><br>Your trusted partners at <strong><strong>en-terpret.co</strong></strong> are standing by ready to answer whatever questions you might have.  Just give us a call at (773) 868-4381.';

var ee_technical = '<strong><em>How does the message get from our server to <strong>en-terpret.co</strong> securely?</em></strong><br>We work with you to establish a <strong><em>policy-based TLS connection</em></strong> between your server and our maximum security Data Center.  This connection is encrypted by means of trusted certificates on both ends.  <br><br><strong><em>We\'ll be relying on <strong>en-terpret.co</strong> for mission critical email sending.  How do you meet this expectation? </em></strong><br>We have provided a variety of redundancies to assure reliability.  First, we have <strong><em>redundant connectivity</em></strong> via two separate paths to the Internet. We have tested failover and retest this monthly.  Next, we have redundant <strong><em>ZixCorp appliances</em></strong> that handle mail.  Our Data Center also has <strong><em>smart-card+biometric security</em></strong> and <strong><em>power backup</em></strong>. Finally, in the unlikely event of an outage of any of these components we will notify you immediately and you can temporarily revert to sending e-mails directly without security&nbsp;&#8211;&nbsp;<em>just as you do now.</em> <br><br><strong><em>Same Question&nbsp;&#8211;&nbsp;about ZixCorp...</em></strong><br>ZixCorp\'s data centers are fully redundant with fiber connections to three separate Internet backbone providers.  Their servers and infrastructure has been sized to host encryption keys for every e-mail user in the world!  Your confidential data will \"live\" at ZixCorp until your recipients pick it up.   From a privacy standpoint, ZixCorp is relied on by some of the world\'s largest financial institutions, medical centers, insurance companies and more.  They are a SAS70 Type II accredited data center and have SYSTRUST and HIPPA certification. <br><br><strong><em>Explain how ZixCorp can directly deliver \"some\" messages securely while some need to go to the portal. </em></strong><br>This has to do with the fact that ZixCorp is one of the largest providers of secure e-mail services in the world.  If ZixCorp already \"knows\" about the domain to which you are sending, they can use the TLS-secure connection with that domain to deliver your message directly and fully encrypted from end-to-end. <br><br><strong><em>Why can\'t I manage our own secure connections to our clients and customers? </em></strong><br>Well, you could.  All it takes is an exchange of certificates and setup of a <strong><em>TLS connection</em></strong> to/from each and every client or customer&nbsp;&#8211;&nbsp;in advance of an e-mail communication.  And then all you have to do is maintain those connections now and forever!  For most companies, this is completely unrealistic.  ZixCorp is in the business of managing secure connections.  This way you need to manage only one connection&nbsp;&#8211;&nbsp;to ZixCorp! <br><br><strong><em>How do I know if/when our clients or customers retrieve their message(s)? </em></strong><br>Messages will remain at the portal for up to two weeks.  You have the option to be notified when a client opens the link in the e-mail they receive.  You will also be notified if messages \"expire\" at the portal. <br><br><strong><em>How does the \"chargeback\" functionality work? </em></strong><br>On a monthly basis we will send you a report showing how many messages were sent to a particular domain where that domain receives messages by the ZixCorp Portal.  We can also report on the number of \"composed\" messages from your customers sent via the secure portal. <br><br><strong><em>Where can I go for more information? </em></strong><br>Your trusted partners at <strong>en-terpret.co</strong> are standing by ready to answer whatever questions you might have.  Just give us a call at <strong><em> (773) 868-4381. </em></strong>';

var ee_title = 'E-mail en-cryption';



// en-mirror
var em_overview = 'A single hour of IT downtime could cost your organization $10,000&nbsp;&#8211;&nbsp;$50,000 per day.  With traditional backup tapes, it could take you 72 hours or more to restore your systems&nbsp;&#8211;&nbsp;that\'s IF the tapes work, and 50% of them don\'t!  With <strong><em>en-mirror</em></strong> from <strong>en-terpret.co</strong> we create exact and reliable duplicates of all your essential data and applications in our Maximum Security Data Center, ready to fire up at a moment\'s notice and have you back to business before your customers even realize there was a problem. Here\'s what <strong><em>en-mirror</em></strong> from <strong>en-terpret.co</strong> can do for you:<br><br><ul><li>Ensures reliable, fast access to your mirrored systems in the event of an IT systems failure</li><li>A completely turn-key operation for you&nbsp;&#8211;&nbsp;your trusted partners at <strong>en-terpret.co</strong> handle all the details</li><li>Updates your applications and data on a regular basis so your mirrors are always current</li><li>Two free tests every year&nbsp;&#8211;&nbsp;an untested disaster plan is really more of guideline and a prayer!</li><li>Simple to install, simple to use</li><li>Cost-effective</li></ul><strong><em>en-mirror</em></strong> from <strong>en-terpret.co.</strong> Call us today at (773) 868-4381.';

var em_hover = 'A single hour of IT downtime could cost your organization $10,000.  With <strong>en-mirror</strong> from <strong>en-terpret.co</strong> we create exact and reliable duplicates of all your essential data and applications in our Maximum Security Data Center, ready to fire up at a moment\'s notice in the event of an emergency and have you back to business before your customers even realize there was a problem.';

var em_detail = '<strong><em>What does mean <strong><em>en-mirror</em></strong> mean for my organization?</em></strong><br>In the case of a \"disaster,\" or just an operational \"hiccup,\" <strong><em>en-mirror</em></strong> enables you to run your entire IT operation from our secure off-site location until you are ready to bring your data and applications back into your facility.<br><br><strong><em>How does en-terpret.co set up <strong><em>en-mirror</em></strong> on my systems? </em></strong><br>With the skilled, experienced staff of en-terpretors, setting up <strong><em>en-mirror</em></strong> is easy<br> as 1-2-3-4:<ol><li>We send you a CD with software that needs to be installed on each server that will be mirrored.  We help you install this software by remote access.</li><li>We send you a large USB hard disk to make the initial mirror.  Please note that your system must be down to make the initial mirror, so we will work with you to plan an opportune time. </li><li>Once the initial mirror is complete, you simply send it back to us and we move the data into storage at our maximum security Data Center. </li><li>Finally, we \"fire up\" the system at our data center to make sure everything works as planned.  This is the first of two tests included annually.</li></ol><strong><em>What Do I Pay? </em></strong><ul><li>$2,000 per server for setting up your mirrored system(s).  This includes all necessary software licenses, installation and creation of the first mirror.  Setup is done through remote access to your servers, which means little disruption to your business.</li><li>$200 per month per server for maintaining your mirrored systems in our maximum security Data Center, based on a two-year contract for a 100 GB server.  Our expert staff of en-terpretors will keep your system ready to run at all times and help you update the mirrors on a regular basis.</li><li>We provide the opportunity to do semi-annual testing free of charge to ensure the system will work properly whenever you need it.  This means we will start the server in our center and let you verify that it can run all the applications and has all the data you need.</li></ul><strong><em>Additional services and features are also available to meet your<br>unique needs: </em></strong><ul><li>$750 per test after the first two.  If you install new applications, hire new staff or your business changes in a significant way, you may want to run an additional test of your <strong><em>en-mirror</em></strong>  &nbsp;system(s).</li><li>$1 per GB/month for additional storage added to the 100 GB server included in the base rate. </li><li>$500 per week per server for Disaster Operations.  When you need to run your business from the mirrored systems we are ready to provide all necessary support services, including providing extra space in our maximum security Data Center and other resources you might need to ensure smooth, reliable operation during that critical time. </li><li>What makes <strong><em>en-mirror</em></strong>&nbsp; different from any other service on the market is the unique expertise of your partners at en-terpret.co.  If you choose, we are available to assist you with such necessary tasks as implementing software to run at the server, installing remote-access tools such as terminal services, training users to run your business by remote access, and more.  We can do as little or as much as you need. </li><li>We are happy to work with you to develop a business continuity plan based on the needs of your organization, including identifying a list of must-have supplies and contingencies, such as check blanks, physical space planning, customer and staff notification plans and more.  Just call us at (773) 868-4381 to learn more. </li></ul>';

var em_technical = 'To fully leverage <strong><em>en-mirror</em></strong> technology to run your business in the event your primary systems are unavailable, you\'ll need to undertake certain preparatory tasks.  We answer some of your most frequently asked questions below, but this list is not inclusive.  Your partners at <strong>en-terpret</strong>.co will be happy to speak with you directly to address issues unique to your organization.  Please feel free to call us any time at (773) 868-4381.<br><br><strong><em>What can be covered?</strong></em><br><strong><em>en-mirror</em></strong> can cover Windows Servers (Windows 2000, Windows 2003 and the Small Business editions of both).  If your server(s) run applications with database engines, mirrors may require shutting down the engine (unless the engine uses VSS) while the mirror is made.  There are additional agents for Exchange servers. <br><br><strong><em>Is remote access provided for? </strong></em> <br>When you are running from the mirror in our maximum security Data Center, your users are remote.  This means they cannot simply access files and applications as they would when the server is down the hall in your office.  You will need to provide for a remote way of operating.  Most companies do this in one of two ways:<ul><li>Install and configure Microsoft Terminal Services on the server(s).  This is proven technology for one or more users&nbsp;&#8211;&nbsp;even all of them&nbsp;&#8211;&nbsp;to access servers from anywhere in the world.</li><li>Create and manage dedicated Remote Access Servers, which can be running Terminal Services, Citrix or other \"thin client\" technology.  Then \"<strong><em>en-mirror</em></strong>\" these services as well.</li></ul><strong><em>Is all necessary software installed on our remote access systems? </strong></em> <br>Your servers likely have data folders, database images and other \"back-end\" components of your operations.  What about the application software itself – your company\'s Office Suite (i.e. Word, Excel, Access, E-Mail)?  In normal operation these are installed at each user\'s workstation.  That won\'t work when running from the mirror!  You\'ll need to install at the server – or remote access server – each application you require to operate in an emergency. <br><br><strong><em>What about domain and mail pointers? </strong></em> <br>When your mail or users can\'t get to the \"main\" system, how do they get to the mirror?  In most cases you would set up \"backup\" domain records with your internet hosting company.  For example:<ul><li>Create \"mailbackup.company.com\" as a low-priority MX record so mail automatically goes to the mirror if the main is down.</li><li>Create \"emergency.company.com\" to point to your mirror for remote access. </li><li>Make sure your company\'s users know how to get there and perform their business roles. </li></ul><strong><em>What is the underlying technology that allows <strong><em>en-mirror</em></strong> to operate on our system? </strong></em><br><strong><em>en-mirror</em></strong> uses virtualization technology from VMWare to allow us to run your systems on our hardware and in our maximum security Data Center at a moment\'s notice.  VMWare eliminates the need to find or buy duplicates of your hardware to backup tapes.  VMWare allows us to have server space available without incurring the upfront and ongoing costs of additional duplicate hardware. <br><br><strong><em>How are the mirrors created and maintained? </strong></em> <br><strong><em>en-mirror</em></strong> uses imaging software to manage images of your systems that are \"ready for VMWare.\"  We have tested this software, as well as many others.  This combination produces the \"best\" images and processes for managing them.  We create an initial \"complete\" image on a USB drive and restore this to our system.  Subsequent updates (\"deltas\") of this image are maintained at periodic intervals. <br><br><strong><em>How does this compare to Microsoft\'s \"Clustering\" technology? </strong></em> <br>Microsoft offers storage clustering technologies where your data is maintained on multiple \"disks.\"  Microsoft also offers server clustering technologies that maintain two simultaneously running instances of your system.  Both of these technologies differ from <strong><em>en-mirror</em></strong> in a significant way: they are \"realtime\" and \"online\" mirroring technologies meant for automated failover.  This requires duplicate hardware, high-performance connections between mirrors and additional operating system licenses.  <strong><em>en-mirror</em></strong> does not require high bandwidth connectivity or additional OS licenses.  It is not intended to failover immediately or automatically.  And it may have data \"as of last night.\"  <strong><em>en-mirror</em></strong> is much less expensive and more realistic for most businesses. <br><br><strong><em>How does this compare to \"realtime\" mirroring technologies such as DoubleTake and others? </strong></em><br>Similar to Microsoft Clustering, these are intended for real-time, automated failover.  They work better over lower-performance networks by queuing changes and sending them to the mirror in bursts.  However there is still a requirement for dual hardware platforms and significant software licensing costs.  This is great technology also, if you need immediate failover to data as current as a few minutes ago.  We can provide this service, if necessary. <br><br><strong><em>How does this affect our normal backup processes? </strong></em><br>Backups are made for two reasons: to recover a single file or version of a file and to recover entire systems (Disaster Recovery).  For the former, companies use a combination of tape and disk backups or \"snapshots\" that can be accessed to restore small groups of data.  This will not change.  For the latter, most companies rotate a tape offsite.  We believe <strong><em>en-mirror</em></strong> is a better alternative to offsite rotation for the purpose of Disaster Recovery.  Many companies will stop their normal offsite rotation once <strong><em>en-mirror</em></strong> is up and running and fully tested.  Offsite storage of year-end or other archival data should be maintained as usual.  In other words, you should not throw away your tape drive, but you no longer need to perform offsite backups for the purpose of disaster recovery.';

var em_title = 'en-mirror';



// en-reach
var er_overview = 'Imagine never having to schedule another IT service call.  With <strong><em>en-reach</em></strong> your trusted partners at <strong>en-terpret.co</strong> can monitor your work stations and servers from our secure, state of the art facilities 24 hours a day, even on weekends, without ever disrupting your productivity.  We can log in to fix minor problems before they become a major crisis!<br><br>Consider these benefits of the  <strong><em>en-reach</em></strong> remote access tool from <strong>en-terpret.co:</strong><br><br><ul><li>Your systems are constantly monitored by the skilled, knowledgeable and responsive staff of en-terpretors</li><li>You never have to worry about scheduling another IT service call&nbsp;&#8211;&nbsp;all diagnostics and repairs are done from our secure off-site location</li><li>With <strong><em>en-reach</em></strong>, you can access your systems whenever you are out of the office just by using any machine with a web browser</li><li>Simple to install, simple to use</li><li>Cost-effective&nbsp;&#8211;&nbsp;en-reach is available for an entire at less than the cost of a single onsite visit</li></ul> <strong><em>en-reach</em></strong> remote access by <strong>en-terpret.co.</strong> &nbsp;&nbsp; Call us today at (773) 868-4381.';

var er_hover = 'Imagine never having to schedule another IT service call.  With <strong>en-reach</strong> your trusted partners at <strong>en-terpret.co</strong> can monitor your work stations and servers from our secure, state of the art facilities 24 hours a day, even on weekends, without ever disrupting your productivity.  We can log in to fix minor problems before they become a major crisis!';

var er_detail = '';

var er_technical = '';

var er_title = 'en-reach';



// Strategic IT Assistance